This module works on OpenCart 3.0
If you need a module for version 2.1 - please click here
The ticket system is simply necessary for the owner of an online store if the number of incoming e-mail requests is large, and at the same time each request must be recorded and qualitatively worked out. It is inconvenient to use a regular mail client for processing, you can skip the appeal or miss it altogether.
The result of the module:
The functionality of the module allows you to leave a request in the product card, in your personal account and on the checkout page.
Form for creating a new application:
The message about the successful registration of the application:
The ability to create the necessary topics for working with customers.
The ability to create the necessary statuses for working with customers.
The ability to assign color to the appeal status for convenient work with applications.
The ability to designate responsible for certain topics of applications or applications.
Management of the ability to leave the buyer applications on certain pages.
The ability to manage notifications (notification statuses, texts and message topics) for both the buyer and administrators.
The ability to automatically link the goods of interest to the application, if the application was created from the product card or from the checkout page.
Assignment of a unique application number.
The ability to leave a request from the product card, personal account or checkout page.
Displaying the degree of fulfillment of the application in the personal account of the buyer.
Displaying the history of messages on the application in the personal account of the buyer.
Convenient filtering of applications in the administrative zone.
The ability to create and use ready-made answers to expedite the response to the Buyer.
The ability to attach files when creating an order by the Buyer.
You can purchase extended module support, which includes:
- installing and configuring the module on your site;
- adapting / styling the module to your template;
- 2 hours of the programmer for individual modifications of the module, which you can use for 365 days.
Extended support cost: from $ $49.
To order extended support or clarify details, write to our
System requirements: PHP 5.3 - 7.2, ocmod
ioncube loader: 6.0 and higher
Type of license: for one domain and its subdomains
Activation method: in the Personal Account after purchase