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Terms of use of software products and services, license agreement with Noseo

Below are the legal conditions that apply to everyone who visits our website and uses our software products or services. These terms are intended to protect your interests and the interests of LLC “ NOT ABOUT the CEO” and its affiliated structures or persons of FOP Baldin N. A., FOP Baldin V.A. (Further, "we", "NeoSeo"), who act in contracts on his behalf.

1. Introduction

These NeoSeo Terms of Use(“Terms of use”) along with additional terms and conditions that relate to a number of specific services or software products, developments and are presented on the NeoSeo website (s), they contain terms and conditions that apply to each visitor or user (“User”, “you” or “Customer”) the NeoSeo website, applications, add-ons and components offered by us along with the provision of services and the website, unless otherwise specified (all services and software, software modules offered through the NeoSeo website or auxiliary services, web services, other applications on behalf of NeoSeo are collectively referred to as – “NeoSeo Services” or “Services”).

The NeoSeo Terms and Conditions are a binding legal agreement between NeoSeo and you, so please read them carefully.

You can visit and / or use the NeoSeo Services only if you fully agree to the NeoSeo Terms: by using any of the NeoSeo Services and / or subscribing to it, you express and confirm your consent to these Terms of Use and other NeoSeo Terms, for example, the terms of programming services in the context of typical and atypical tasks, the terms of providing answers within the technical support, which are written here: https://neoseo.com.ua/tehnicheskaya-podderzhka-internet-magazinov-opencart and here: https://neoseo.com.ua/vnimanie-podvodnye-kamni, (next, the NeoSeo Conditions). If you cannot read the NeoSeo Terms, do not understand them or do not agree with them, you must immediately leave the NeoSeo Website and not use the NeoSeo Services.

By using our Software Products, Services and Services, you confirm that you have read our Privacy Policy, which is available for viewing at https://neoseo.com.ua/politika-konfidencialnosti (“Privacy Policy”).

This document is a license agreement between you and NeoSeo.

By accepting this agreement or using the software, you agree to all of these terms.

This agreement applies to the NeoSeo software, any fonts, icons, images or sound files provided as part of the software, as well as to all updates, additions or services of NeoSeo for the software, unless otherwise applicable. This also applies to applications and add-ons developed in NeoSeo for the {SEO-Store} product, which provide an extension of its functionality.

Additional terms and conditions of NeoSeo and third parties may apply to your use of certain features of the applications. For some applications to work correctly, additional agreements with separate terms and privacy policies are required, for example, with services that provide SMS notification services.

The software is not sold, but is provided under a license. As part of this agreement, we grant you the right to install and run one copy of the software on a device (a licensed device) for simultaneous use by one person, if you comply with all the terms of this agreement. Updating non-genuine software to software from NeoSeo or other authorized sources does not make your original version or updated version authentic, and in this case you do not have a license to use the software.

NeoSeo reserves all rights (for example, rights under intellectual property laws) that are not expressly granted under this agreement. For example, this license does not entitle you to:

  1. use or virtualize software components separately;
  2. publish or copy (except for an authorized backup copy) the software, provide the software for rent, rent or temporary use;
  3. transfer software (except as provided in this agreement);
  4. try to circumvent technical limitations in the software;
  5. to study the technology, decompile or disassemble the software, and make appropriate attempts, except to the extent and in cases where this is (a) permitted by applicable law; (b) permitted by the terms of the license for the use of open source components that may be included in this software; (c) necessary for debugging changes to any libraries licensed under the GNU General Public License that are included in and associated with the software;
  6. change the terms of license distribution and the terms of service provision.

You are only authorized to use this software if you are licensed and properly activated using a genuine product key or other authorized method.

The license price of the SEO Store, as well as any other software products, does not include installation, configuration, and even more so its styling, as well as other paid/free add-ons to it. These services are additional, the cost depends on the number of hours required for the implementation, more details here: here: https://neoseo.com.ua/tehnicheskaya-podderzhka-internet-magazinov-opencart and here: https://neoseo.com.ua/vnimanie-podvodnye-kamni

During activation (or reactivation, which may be required after changing the device components), the software may determine that the installed copy is counterfeit, has not been obtained under an official license, or contains unauthorized changes.

You can receive updates only from NeoSeo or through authorized sources, if such are provided in the software product.

ATTENTION: You can not download updates and install them on a working site without having a license key.

NeoSeo User Accounts

To get access to the Noseo task accounting system, you must provide personal data in one of the convenient ways specified here https://neoseo.com.ua/contacts, after that, confirm the invitation via email and create your account in our task accounting system (“User account”).

If someone else gets access to your User Account and/or to any of the settings of your website (hereinafter, the User Platforms), they will be able to perform any actions available to you (unless otherwise provided by the NeoSeo Services), make changes to your User Platform (s) and User Account, as well as accept the legal conditions provided by them, provide various representations and guarantees, and much more – and all these actions will be considered committed on your behalf and on your behalf.

Therefore, we strongly recommend that you ensure the confidentiality of your User Account credentials and grant access to them only to those persons whom you fully trust, – since you will be fully and exclusively responsible for all actions performed from your User Account and/or User Platforms (s) (including for all representations, warranties and obligations made or assumed through the User Account and/or User Platforms (s)), regardless of whether you have authorized these actions or not, as well as for any damage, costs and losses that may arise as a result of these actions.

When registering your Account on the company's website, a user account, to use the NeoSeo Services, you must provide correct and complete information, in respect of which you are the sole and exclusive copyright holder. We strongly recommend that you provide your own contact and billing information (or your company's data), including a valid email address, since we can use it to identify and establish the actual and true owner of the User's Account and/or the User's Content sent to us (as defined below).

In the event of a dispute over ownership of a User's Account, we reserve the right to determine the ownership of the User's Account at our own reasonable discretion, both through independent verification and without it. However, if, acting at our sole discretion, we come to the conclusion that we are unable to identify the owner, we reserve the right not to grant the right to own the User's Account and/or suspend the operation of the User's Account until the parties challenging such a right reach an agreement, and we will not be responsible for this decision to you or to third parties. We may request documents (for example, an identity card, a business license) that can help us establish ownership. When making this decision, we can be guided, in particular, by the following principles:

  1. NeoSeo will consider the owner of the User's Account to be a natural or legal person who has access to the email address stored in the NeoSeo archive in relation to the corresponding User Account from which the User's Platform or User Account was created.
  2. If any Paid Services were purchased through the User's Account, NeoSeo will consider the owner of such a User Account and / or the corresponding User Platform, an individual or legal entity whose payment data was used when purchasing the corresponding Paid Services (“Payment data”).
  3. Notwithstanding the above, NeoSeo has the right to determine the user's affiliation at its sole discretion, including the possibility of ignoring the above provisions, in cases where NeoSeo, at its sole discretion, considers that such a decision is due to actual circumstances established by NeoSeo itself.
  4. By visiting our website and using our services, you enter into a legal agreement with us, which consists of these Terms of Use, as well as legal terms related to additional services.
  5. By using our services, you agree to these terms and conditions and confirm that you have read our Privacy Policy.
  6. If you do not agree to any of the terms, you cannot use our services.
  7. To use a number of our services, you need to create a user account.
  8. You must ensure the protection and security of your username and password and grant access to your account and website settings only to those whom you fully trust.
  9. You are responsible for all actions performed from your user account or website.
  10. You must provide correct and complete credentials about yourself (or about your company).
  11. In the event of a dispute regarding an account, we may determine whether such an account belongs to a particular person.

2. Your responsibilities

You assure us and guarantee that:

  1. you are eighteen (18) years old or have reached another age of majority provided for in your jurisdiction, and have the legal capacity, right and freedom to conclude a contract with NeoSeo, which is legally binding on your own behalf or on behalf of an individual or legal entity in whose interests you accept these Terms;
  2. the country in which you reside and/or the country in which your company is registered is the country indicated in the contact address and/or billing address provided by you;
  3. you understand that NeoSeo does not provide legal advice and recommendations regarding the legislation or requirements that apply to you or your end users, as well as regarding your compliance with these laws and requirements;
  4. you acknowledge that you own all rights in relation to content you have uploaded or provided or imported, copied or uploaded for you by the NeoSeo Services to your User Platform (“User Content”), including drawings, images, animation, video, audio files, fonts, logos, code, illustrations, compositions, graphics, interfaces, user names, information provided by you for the purpose of creating a subdomain name, texts, literary works and other materials (“Content”), or you have (and will continue to have) all the powers, title documents, licenses, consents and permissions with respect to the User's Content that are necessary for legal access to it, its import, copying, use, publication and transfer or licensing of the specified User's Content by you and us or by one of our third parties;
  5. you have (and will continue to have) the full right, including ownership, licenses, permissions and powers, to allow the NeoSeo Services to access any websites, web pages and/or other online services for the purpose of importing, copying, posting, downloading, transmitting and / or otherwise using your User Content;
  6. the User's content is (and will continue to be) true, up-to-date, accurate and does not violate the rights of third parties, and its downloading, importing, copying, possession, posting, transmission, demonstration or any other use is not illegal in the country where you reside or persons who visit or use the User's Platform reside (“End users”), and accessing, importing, copying, downloading, using or owning it in connection with the NeoSeo Services is not illegal for NeoSeo and/or your End Users;
  7. you have obtained all the necessary consents and permissions provided for by the current legislation for posting, transmitting and publishing personal data and / or images or collages depicting individuals or legal entities or property that are part of the User's Content, and you will comply with all relevant legal requirements in relation to them.

You undertake and agree to:

  1. comply with all applicable legal requirements and other contractual terms that govern the use of the NeoSeo Services (as well as transactions and interactions associated with such use), including specific legal requirements that apply to you and your End Users in the area where you are located;
  2. be solely responsible for all types of use of the NeoSeo Services that is carried out from your User Account and / or User Platforms (s), as well as for all User Content (including all consequences of accessing, importing, downloading, copying, using and publishing the specified User Content on or in relation to the NeoSeo Services);
  3. regularly and independently save and create backup copies of your User Content and information processed by you on your User Platform, including in relation to End Users, User Products and Applications and / or third-party Services that you use;
  4. from time to time, receive messages and promotional materials from NeoSeo and its partners by mail, email or other communication channel, the data about which you have provided to us (including to your phone number in the form of calls and text messages). If you do not want to receive such materials and advertising notifications, just contact us;
  5. allow NeoSeo to use any version of your User Platform (or part of it) indefinitely and free of charge as part of NeoSeo's marketing or advertising activities in any country of the world, both virtually and offline, as well as to make changes to it that are objectively necessary for these purposes, and you waive all claims against NeoSeo or other persons acting on its behalf in connection with any past, present or future personal non-property rights, copyrights or other similar rights in any country of the world, which you may have in relation to your User Platform in connection with these types of restricted permitted use.

You agree and agree not to perform the following actions:

  1. copy, modify, reuse, create derivative works, download, adapt, reverse engineer, emulate, translate to another service, language translation, compile, decompile or disassemble the NeoSeo Website, NeoSeo Services (or part thereof), Content offered NeoSeo or Third Party Services for use and display on User Platforms (“Licensed content”) and/or part of it, as well as publicly demonstrate, provide, transmit or distribute the above without the prior written and specific consent of NeoSeo and/or as expressly provided for in the Terms of NeoSeo;
  2. provide, transmit or display User Content or use Licensed Content in a context that may be considered defamatory, defamatory, indecent, harassing, threatening or abusive, provocative, racist, offensive, misleading or fraudulent, calling for criminal or malicious actions, or that otherwise violates the rights of NeoSeo or third parties (including intellectual property rights, privacy rights, contractual or fiduciary rights) or otherwise exposes any natural or legal person or brand in an unfavorable light, in the absence of their prior explicit consent;
  3. use any illegal actions to collect login data and / or passwords for other websites, third parties, software and services;
  4. practice phishing, collect, upload or otherwise make available credit card information or other forms of financial data used to collect payments, unless this is done in accordance with applicable law, including in accordance with PCI DSS, where applicable;
  5. upload, embed, collect or otherwise make available on the Neosap Website or the NeoSeo Services (or any part thereof) any malicious, illegal, defamatory or obscene Content;
  6. publish and / or use the NeoSeo Services or Licensed Content on websites or media, in networks or systems that were not provided by NeoSeo, and / or create frames, post external links, perform «scraping» pages, create mirror sites using NeoSeo Services, Licensed Content and / or the User's Platform (or part thereof), unless previously authorized by NeoSeo in writing;
  7. use search engines «spider robots» or other automatic means, programs, scripts, algorithms, methodology, as well as other similar or equivalent manual methods for analyzing, collecting, copying or monitoring any part of the NeoSeo Services (or their data and / or Content) or otherwise reproducing or bypassing the navigation structure or presentation of any NeoSeo Service in order to obtain (or as an attempt to obtain) any materials, documents, services or information using means not intentionally provided within the NeoSeo Services;
  8. to act in a manner that may be regarded as damaging the reputation or good name of NeoSeo, or may discredit or harm NeoSeo;
  9. buy search queries and other pay-per-click keywords (such as Google AdWords) or domain names that use NeoSeo or their variations or distorted spellings;
  10. directly or indirectly depersonalize any natural or legal person or provide false information, or perform other manipulations in order to conceal your personal data or the source of messages or transmissions sent by you to NeoSeo and / or End Users;
  11. make false statements about your affiliation with a particular individual or legal entity or misrepresent such affiliation, or make false statements that NeoSeo or third parties recommend you, your User Platform, business, User Products or confirm the truth of your statements, or make an indirect reference to this;
  12. make reverse requests, track or attempt to track other Users of the NeoSeo Services, or otherwise interfere with or violate the privacy and other rights of other Users, or collect information that allows identifying visitors or users of the NeoSeo Services and/or the User's Platform without their explicit informed consent;
  13. scan or test NeoSeo Services or other network connected to NeoSeo Services for their vulnerability;
  14. upload any viruses to the user's Platform, “worms”, trojans, time bombs, web bugs, spyware and malware or other computer codes, files or programs that can damage or intercept the functionality of hardware or software or telecommunications equipment, or other actually or potentially malicious, destructive or aggressive codes or components, as well as otherwise use the NeoSeo Services and / or the user's Website to develop, create, distribute and/or otherwise transmit or perform any of the above;
  15. perform any actions that create an unreasonably or disproportionately large load on the infrastructure of the NeoSeo Services or NeoSeo systems or networks connected to the NeoSeo Services, or otherwise interfere with the functioning or disrupt the functioning of any of the NeoSeo Services or the servers or networks on which they are hosted or which provide them, or violate the requirements, procedures, policies or regulations established by such servers or networks;
  16. use the NeoSeo Services and/or the User's Platform to distribute a particular type of spam, “unsolicited” email, fraudulent or fraudulent messages, phishing, “letters of happiness”, pyramid schemes and other similar actions, or otherwise engage in unethical marketing and advertising activities;
  17. to access the NeoSeo Services, User Accounts, Licensed Content and / or User Content using other means or technologies (for example, scrambling and crawling), except through our publicly supported interfaces;
  18. sell, license or use for commercial purposes the Licensed Content and / or Services of NeoSeo or access to them, except in cases where this is provided for by the Terms of NeoSeo;
  19. remove or modify links to NeoSeo as a software developer, remove references to copyright (including at the bottom of the site), watermarks, restrictions and symbols indicating the proprietary rights of any of our licensors, including the copyright mark [©],Creative Commons license icons [(cc)] or trademarks [® or ™], which are contained in or accompany NeoSeo Software Products or Services and/or Licensed Content;
  20. violate, attempt to violate, or otherwise fail to comply with the NeoSeo Terms and Conditions or legal requirements that apply to the use of the NeoSeo Services.

You acknowledge and agree that failure to comply with these requirements or the provision of false data may lead to the immediate cancellation of your User Account and/or the Services provided to you, with or without subsequent notification to you, without the possibility of a refund of the funds paid for using the relevant Services.

In general, we just want you to be kind and not do anything that can harm us or anyone else.

In particular, you may not copy our materials, use any content in an illegal or malicious way, send spam, use our services or content on a platform or website provided by someone other than us, provide false information or abuse our Services, or otherwise violate anyone's rights or applicable law.

Failure to comply with these rules may lead to the fact that we will cancel your account and refuse to provide you with any services.

3. Content and ownership

Your intellectual property

The legal relationship between you and NeoSeo assumes that you own all intellectual property rights in relation to your User Content and any other material created by you, including drawings, images, animations, video, audio files, fonts, logos, illustrations, compositions, works of fine art, code, interfaces, texts and literary works. NeoSeo does not claim to acquire ownership rights in relation to your content. You acknowledge and agree that solely for the purpose of providing Services to you, we will need access to your User Content, the ability to download and / or copy it to our platform, including cloud services and CDN (Content Delivery (and Distribution) Network), to carry out work, correct display, duplicate for backup purposes and perform any other necessary technical actions and / or procedures necessary for the performance of our services, at our discretion.

You own all rights in relation to your content. In order to provide you with our services, we process, store, duplicate and copy your content between servers.

Noseo Intellectual Property

All rights in relation to the NeoSeo Services, including all materials that may be the subject of copyright, and other content of the NeoSeo Services that is subject to or may be subject to intellectual property rights in accordance with applicable law (including works of fine art, graphic materials, images, website templates and widgets, literary works, source and object codes, computer codes (including html), applications, audio, music, video and other multimedia, drawings, animation, interfaces, documentation, derived materials or their versions, NeoSeo Service design styles, methods, products, algorithms, data, interactive components and objects, advertising tools and methods of attracting customers, inventions, trade secrets, logos, domains, individual web addresses, trademarks, service marks, brand names and other proprietary identifiers, regardless of whether they are registered and / or subject to registration (jointly – “Intellectual property”), as well as their derivatives, belong to NeoSeo.

The Worksection program (service) describes all the technical requirements for Tasks, the time of their execution and other necessary information. All work is performed on a specially created test environment. We are not responsible for the preservation of content in cases where data loss occurs for reasons caused by the services provided to us by our hosting partners or services, including Worksection. When creating a test environment for working with the site, we do not save the project images, but copy only the code.

The test environment of the Customer will be stored by the Contractor free of charge for 30 calendar days after the completion of the last task on the project. After 30 days of inactivity on the Customer's project, an automatic script will delete all files from our servers.

Before deleting the existing test environment for the Customer's project, the Contractor undertakes to notify the Customer by setting the corresponding task for the Customer in Worksection 5 days in advance.

Please take care of making a decision and paying for the service of saving the test environment in advance to avoid such situations.

The terms of NeoSeo do not provide for the transfer of Intellectual Property rights to NeoSeo (or part of it). No provisions of the Terms and Conditions constitute an assignment of NeoSeo's Intellectual Property rights or a waiver of these rights on the basis of legislation.

Reviews and suggestions

If you send suggestions, comments and other feedback regarding existing, proposed or planned NeoSeo Services that are or may be the subject of Intellectual property rights (“Reviews”), such reviews will be the exclusive property of NeoSeo. By submitting your Feedback to NeoSeo, you acknowledge and agree that it may be used by NeoSeo to further develop, configure and improve the NeoSeo Services, provide ongoing assistance and technical support, promote, sponsor and offer certain promotions and monitor their execution, improve NeoSeo data protection and fraud prevention.

In addition, you represent and warrant that this Review is correct and complete and does not violate the rights of third parties; irrevocably assign to NeoSeo all rights with respect to this Review, (3) explicitly and irrevocably waive all rights of claim with respect to past, present or future personal non-property rights or other similar rights in any country in the world with respect to the relevant Review.

We will be glad to receive any feedback and suggestions. If you want to share them with us, make sure that they are reliable and legitimate.

4. Privacy Policy

Certain segments of Neozeo Services (including certain third-party Services provided within the framework of NeoSeo Services) require the provision, collection and/or use of a number of personal data. In particular, when providing access to the NeoSeo Services and the right to use them, NeoSeo and the corresponding third-party Services may collect, access and use a number of data related to Users and End Users, including the actions and navigation of Users and End Users through the NeoSeo Services and/or User Platforms. We recommend that you regularly reread our Privacy Policy and the corresponding third-party service policy, which describes the procedure for collecting and using the specified data.

We care about your privacy, and you should also take care of it. Please read our Privacy Policy to learn about the procedure for working with personal data.

5. Payment for the use of services

Paid services

At the discretion of NeoSeo, a certain fee may be charged for the use of NeoSeo Services (“Paid services” and “Payment” respectively). NeoSeo will notify you of the amount of the Fee charged for the corresponding Paid Services. If you want to receive or use Paid Services, you will need to pay a fixed Fee in advance.

NeoSeo reserves the right to change the amount of the Fee by sending you a corresponding notification if such a change affects your existing subscriptions. If you have been granted a discount or you have participated in a promotion, NeoSeo has the right to automatically and without notice renew your subscription to the corresponding NeoSeo Service (s) with the full charge of the established Fee.

We recommend that you independently check whether there are any additional fees and charges that may be charged by third parties in connection with the purchase or upgrade of Paid Services (such as fees for making international payments, fees for currency exchange, or payments charged by banks and credit companies). NeoSeo is not responsible for such additional fees and costs.

By registering and providing the information necessary to receive Paid Services, you also authorize NeoSeo (directly or through its affiliated or affiliated organizations or third parties) to demand and charge a fee (or make another debit, provide a refund or perform other actions related to invoicing) from our payment service provider or the bank account specified by you, as well as request information, which NeoSeo or its affiliates deem necessary to verify the bank account specified by you and the financial information provided in order to ensure timely payment, including in order to obtain up-to-date payment information from your payment service provider, the organization that provided you with a credit card or bank account (for example, up-to-date information about the expiration date of the card or the card number that can be provided by the company that issued your credit card).

Invoices

NeoSeo and/or its affiliated organizations will issue invoices or return invoices for Payment or refund of funds made in favor of NeoSeo or NeoSeo (“Invoices”). Each invoice will be issued electronically, taking into account the country specified in your billing address, and will be placed in the User's Account and/or sent by email. In order to issue an invoice, you may be required to provide certain Personal Data (in accordance with the definition of this term given in the Privacy Policy) in order to comply with local laws. Please note that the account placed in your User Account may not comply with the requirements of local legislation, in which case you will be able to use it exclusively for the purposes of preliminary financial reporting.

Software solutions (modules, assemblies)

For the purpose of getting acquainted with NeoSeo software products, it is proposed to use the order of a special license key with a free use period of up to 14 days. Please note that you are buying a module or assembly "as is".

You can't install the module without a license!

If you have a need to improve the functionality of the purchased module for your individual needs-write to the mail info@neoseo.com.ua,so that we can provide an approximate estimate of the completion according to your requirements.

The price of the license to use modules or build modules from NeoSeo does not include customization or styling services for your design theme. These are additional services.

Each buyer of NeoSeo modules has the opportunity to receive new functionality (all updates for a certain version) throughout the entire period"lives" the software product is free of charge. Even if we change the module, upon request, the buyer will always receive his license unconditionally. Attention, the assembly of modules is included, for example, {SEO-Store} model “А” supplied by “as is” on the day of sale and is not subject to renewal. 

Building modules in the kit, for example, {SEO Store} model “А” –  this is a special product designed for a webmaster who understands programming and does not ask elementary questions, the answers to which are provided in the instructions for the products. Within the framework of free information support, no more than 10 questions are allowed. 

Please note that the purchase of a module for OpenCart 1.5. x-2. x. does not give the right to a free update of the module for OpenCart 3.0. A free replacement for the module files for OpenCart 3.0 is possible only within 30 days after purchase on request.

Remember: NeoSeo modules do not break websites, people do it. We do not bear any responsibility for what the buyer of the module does (the developer or the owner of the site directly), how he does it and where. These are personal questions of the buyer. We do not bear any responsibility for material and non-material damage caused by the module, you use the module at your own risk.

Do not install the module on a working site without having a License key, including a test, free, which is issued for 14 days. Install the latest distributions that you will receive together with the license key".

We recommend that you take care of purchasing a permanent license in advance. At the end of the test period, the 500th error may appear on the showcase. To remove the 500th error, delete the module modification file from the system directory and update the modifiers.

When making a purchase of a module, you must immediately specify the domain name on which this module will be used. Buy modules "about the reserve" impossible.

The license is issued for ONE domain. Not on the site, not on the person, not on the studio. If you have several domains connected to the same site, then you need several licenses. When placing an order, in addition to the main domain, you can also specify a test domain. But please note that the main and test domains should not differ. If, as the main domain, you specified, for example, neoseo.com.ua, then you can specify a subdomain of the main domain as a test domain, for example, demo.neoseo.com.ua. But specify in the main domain neoseo.com.ua, and in the test example.ru -it is impossible, since these are two different domains. In this case, the license will be issued only for the main domain neoseo.com.ua, and will not be suitable for the domain example.ru.

Attention! Purchasedе software solutions (modules or assemblies) non-refundable, if you are not sure about the purchase, request a test license for 14 days for free.

 

You can request a refund for unused hours for NeoSeo services.

Please note that the Refund amount may differ from the amount that was originally paid due to currency exchange rate differences and third-party fees. NeoSeo will not be responsible for currency exchange differences or fees from third parties.

ATTENTION: You can not download updates and install them on a working site without having a license key.

Terms of free and paid information and technical support.

Since we are sure that any High-quality work should be paid, all consultations that require preliminary preparation of an answer are paid, including analysis of situations a la:«see why your module doesn't work here?

If we already have an answer to your question, you will receive it for free, but if in order to answer you need to spend time to understand the question, study the files, find an error and think before answering something, we will ask you to pay. We help free of charge to install and fix errors when installing modules purchased from us on a first-come, first-served basis.

After we introduced an unprecedented profitable system for Customers with a per-minute billing of the remuneration of our specialists, we had to make all consultations where deep immersion of programmers is required paid, because:

a) a lot of time is spent on high-quality answers, the time that our programmers could spend on directly performing tasks that have already been paid and are waiting in the queue.

b) we do not include time for answers, consultations, etc. in the cost of work. Someone needs them, and someone does not. We all pay every minute and exactly for the time spent for their benefit.

Payment refusals

If we record a refusal to make a payment, a protest by you against a payment by bank card or another refusal to write off funds to the Account of making a Payment on your User Account (“Refusal of payment”), such an action will be considered a violation of your payment obligations provided for in these Terms of Use, and your access to the NeoSeo Services may be automatically disabled or terminated.

If the payment is refused, your User Account may be permanently blocked, and the data contained in your User Account, including domains, applications and Services of third parties, may be canceled.

If you have any questions or doubts about a payment made in favor of NeoSeo, we encourage you to contact the support staff before making a Refusal of payment or a reverse payment, in order to prevent the shutdown of NeoSeo Services and the blocking of your User Account, as well as to avoid unjustified or erroneous Refusal of payment, as a result of which you may be responsible for paying the Fee set for such Refusal of Payment, along with re-paying the Fee set for the NeoSeo Services you purchased, which you refused to pay for.

We reserve the right to challenge the Refusal of Payment, including by providing the company that issued your credit card or a financial institution with information and documentation confirming that the User who made the Refusal of payment actually authorized the relevant transaction and used the services provided after it.

6. Cancellation

Cancellation by the user

In accordance with the instructions set out in the Noseo Services, you can stop using your User Account and/or the NeoSeo Services at any time and send a request for their cancellation.

Cancellation by NeoSeo

Non-compliance with the Terms of NeoSeo and/or non-payment of the Fee due grants NeoSeo the right to suspend (until payment in full) or cancel your User Account and the User Platform (or certain components thereof), as well as the provision of NeoSeo Services associated with them (for example, Paid Services) or third-party Services to you.

Loss of data, content and functionality

The cancellation of your User Account, which entails the termination of the NeoSeo Services associated with the User Account (at your request or at the discretion of NeoSeo) may lead to the loss of the Account and all data stored in it, as well as including backup copies of the site that were created as part of the provision of relevant Services. NeoSeo assumes no responsibility for the Loss of functionality or for the preservation or backup of your User Account, User Content or End User data.

NeoSeo services also provide you with a number of software products that allow you to sell goods, content, information and services through your own User Platform.

You are solely responsible for your User Products and activities related to e-commerce, promotions and related Content posted or mentioned on your User Platform, as well as for compliance with relevant legal requirements. We only provide you with a platform for managing your virtual activities within the framework of e-commerce. We are not a party to legal relations and / or transactions between you and actual or potential buyers of your User Products. When purchasing your Products, the corresponding payments will be processed by the payment service providers of the third party on which you have registered and created an account (“E-commerce Service Provider (s)”),in accordance with the terms of service of the relevant e-commerce Service Provider and other applicable rules. We are not a party to the legal relations between you and the relevant e-commerce Service Providers and are not responsible for these legal relations, as well as for the actions of e-Commerce Service Providers.

By using our e-commerce components, you acknowledge, warrant and agree that:

  1. You are solely and fully responsible for paying all Taxes and fees of any kind related to Electronic Commerce, including any Taxes related to the purchase and sale of User Products; for collecting the necessary amounts, reporting them to the competent authorities and transferring them to the account of the competent authorities and/or for notifying your End Users of these obligations and invoicing them in a form that meets the requirements of the legislation;
  2. You are responsible for all costs associated with the purchase and delivery of your User Products, as well as for their safe and professional provision in accordance with production standards;
  3. You are solely responsible for all statements and promises made by you, as well as for assistance, warranty service and support in relation to the User's Products, and are obliged to provide genuine contact details on your User Platform, on which those who wish can send you questions, complaints or claims;

7. Third-party services

Third-party services.

You acknowledge and agree that regardless of the form in which third-party Services will be offered to you (going together or additionally included in the package of certain NeoSeo Services, separately by NeoSeo or by persons certified and authorized by NeoSeo, or otherwise in a particular section of the NeoSeo Services), NeoSeo acts solely as an intermediary platform between you and the relevant third-party Services, does not recommend the relevant third-party Services in any way and does not bear any responsibility or obligations in connection with the third-party Services. NeoSeo does not exercise control over your interaction and transactions with the Services of third parties and is not responsible for them.

You agree that such services may require you to pay additional fees to NeoSeo and/or third-party providers of such Services.

You use the Services of third parties solely at your own risk and under your own responsibility, and you may be subject to the legal and financial conditions governing the Services of third parties, which you are advised to familiarize yourself with before engaging the relevant Services of third parties.

8. Disclaimer of warranties

We provide NeoSeo Services “As is” and “With all the disadvantages”, without any guarantees, including without implied warranties or conditions of merchantability, fitness for a particular purpose, quality performance, non-infringement and other guarantees – to the extent permitted by law. In particular, we do not represent or guarantee that the NeoSeo Services (or any part, component or module) are complete, accurate, reliable or secure, meet a certain quality, are suitable for your planned activities, devices, operating systems, browsers, software or tools (or your planned activities, devices, operating systems, browsers, software or tools of your End Users) or are compatible with them (or that they will continue to be so), that they comply with legislation, which applies to you or your End Users (including in the jurisdiction in which you operate), or will function in the absence of viruses, software errors and other malicious components and software restrictions. In addition, we do not recommend any persons, products or services (including third-party Services) mentioned in the NeoSeo Services or provided through the NeoSeo Services – therefore, check them before using.

You acknowledge the risks associated with using the NeoSeo Services and / or connecting and / or working with the Services of third parties through the NeoSeo Services or in connection with them; confirm that NeoSeo cannot guarantee (and does not guarantee) the specific results of such use and/or interaction, and that you hereby assume all the risks, obligations and/or responsibility for harm of any kind that may be caused in connection with this interaction and/or as a result of this interaction. The risks described may include, but are not limited to, misrepresentation of information about third-party Services and/or third-party Services and/or misrepresentation of information about Licensed Content, violation of warranty and/or contractual obligations, violation of rights and subsequent claims.

Please note that a number of NeoSeo Services are provided in BETA and are undergoing BETA testing. You understand and agree that such NeoSeo Services may still contain software errors, experience malfunctions and deviations from the planned or intended operating mode. Your use of the NeoSeo Services in the BETA version means that you agree to participate in the BETA testing of the relevant NeoSeo Services.

9. Limitation of liability

In all cases provided for by the law in force in the relevant jurisdiction, NeoSeo, its officers, directors, shareholders, employees, affiliates and / or agents are not liable to you for any direct, indirect, indirect, incidental, special, punitive or similar damages incurred as a result of:

  1. errors or inaccuracies in the content;
  2. damage to health or property related to the use of NeoSeo Services;
  3. unauthorized access to or use of our services and/or personal information and/or other information stored on them;
  4. interruptions in the exchange of data with NeoSeo Services or the termination of such exchange;
  5. events beyond the control of NeoSeo, including Internet or equipment failures, power outages, strikes, labor disputes, riots, uprisings, public unrest, shortage of workers or materials, fires, floods, hurricanes, earthquakes, explosions, natural disasters, wars, terrorist attacks, intergalactic battles, government actions, orders of courts, state bodies or tribunals, or non-fulfillment of obligations by third parties; and/or
  6. inability to use, loss of data, profit, damage to reputation or other intangible losses that result from the use or inability to use any or all of the NeoSeo Services.

You acknowledge and agree that this limitation of liability is a distribution of risks agreed between the parties and this limitation will apply even if NeoSeo has been warned about the possibility of such liability.

10. Guarantees of compensation for losses

You agree to protect NeoSeo, its officers, directors, shareholders, employees, affiliated organizations and agents from any claims, obligations and liability, as well as to compensate them for any damage, losses, debts, expenses and expenses (including attorneys ' fees) that have arisen, occurred or incurred as a result of:

  1. your violation of the provisions of these Terms of Use or other NeoSeo Terms;
  2. violations by you of the rights of third parties, including copyright, access rights, property rights or privacy rights in connection with your User Platform or User Content and/or as a result of your use of the NeoSeo Services, including, without limitation, actions of the NeoSeo Services committed in your favor; and/or
  3. иного рода претензий, связанных с причинением вашей Платформой пользователя и/или Контентом пользователя вреда третьим лицам.

Если нам предъявят иск или мы окажемся в иной неблагоприятной ситуации в результате ваших действий, вы компенсируете нам связанные с данным иском или данной ситуацией расходы и убытки.

11. And a little more...

Changes and updates

NeoSeo reserves the right to change, suspend or terminate any NeoSeo Services (or their components or prices) and/or cancel your access to any NeoSeo Services (including the removal of any materials created by you in connection with the NeoSeo Services) for any reason, and / or make changes to any NeoSeo Terms and Conditions with or without prior notice at any time and in any way. You agree that NeoSeo will not be liable to you or a third party for any changes, suspension or termination of such NeoSeo Services.

If such changes involve an additional Fee, we will send you a corresponding notification before applying these changes. If you do not pay the Fee or refuse to pay it, we may, at our sole discretion, cancel your User Account, continue providing the current NeoSeo Services without changes, or provide you with alternative Services.

Applicable law and jurisdiction

The NeoSeo Terms, rights and remedies provided for in these Terms of Use, as well as any claims and disputes related to these Terms of Use and / or the NeoSeo Services, their interpretation or violation, termination or validity, legal relations arising on the basis of the NeoSeo Terms, or transactions and purchases associated with them in all aspects are subject exclusively to the internal substantive law of Ukraine and are subject to interpretation and application exclusively in accordance with the internal substantive law of Ukraine, without taking into account the principles of conflict of laws.

Any claims and disputes are submitted to the court of appropriate jurisdiction located in the city of Lviv (Ukraine), and you hereby agree that they will be considered exclusively by the relevant court. The provisions of this article explicitly provide for the impossibility of applying the UN Convention on Contracts for the International Sale of Goods.

Notifications

We may send you notifications in any of the following ways:

  1. through NeoSeo Services, including in the form of banners or pop-ups on the NeoSeo Website, in the User's Account or in other places;
  2. in the form of e-mail messages sent to the e-mail address provided by you; and/or
  3. by other means, including by the phone number or physical address that you have provided to us.

The NeoSeo notification will be considered received and effective within twenty-four (24) hours from the date of its publication or sending by any of the above methods, unless otherwise specified in the notification.

Legal relations

The NeoSeo Terms and Conditions and the fact that you use the Services cannot be interpreted as giving rise to a partnership, joint venture, employment, agency or franchise relationship between you and NeoSeo.

Completeness of the agreement

Together with the NeoSeo Terms and Conditions, other legal notices and payment notices sent to you by NeoSeo, these Terms of Use constitute the entire agreement between you and NeoSeo regarding its subject matter and supersede all prior and contemporaneous oral and written agreements, agreements, promises, terms, agreements and representations between you and NeoSeo, including those made or reached by our representatives, regarding any NeoSeo Service. You also agree that when entering into the Terms of Noseo, you are not guided by any promises, incentives, assurances, statements, disclosure of information or the obligation to disclose information on the part of NeoSeo.

Assignment of rights and obligations

NeoSeo may assign its rights and/or obligations provided for in these Terms of Use and/or transfer ownership and certifying documents in relation to the NeoSeo Services and / or Licensed Content to third parties without your consent and without sending you prior notice. You may not assign or transfer any of your rights and obligations under these Terms of Use without the prior written consent of NeoSeo. Any attempt to transfer your rights or obligations or their actual transfer in the absence of the prior explicit and written consent of NeoSeo is legally null and void.

These Terms of Use are written in Russian and translated into other languages for your convenience. You can review other versions of the Terms of Use by changing the language settings of our NeoSeo website. Russian Russian version is applied if the translation of these Terms of Use contradicts the Russian version.

Support service contacts

To contact the support service, use one of the following methods specified here: https://neoseo.com.ua/contacts.

And once again - thank you so much for choosing our product!