Express offer for the development of a fast online store for 7999 UAH details...

Configuring the "NeoSeo Administrator Response to Feedback" module for the online store {SEO-Shop}, OpenCart 2.x, 3.x, ocStore

  1. Installing the “NeoSeo Administrator Response Response” module
    To install the “NeoSeo Administrator Response Response” module, you must:
    1. Go to the admin panel of the site and select the “Add-ons”->”Modules” section:
    2. In the list of modules that opens, select “NeoSeo Reply to Feedback” and click the “Install” button:
    3. Go to the "Add-ons" -> "Add-ons Manager" section and click on the "Update" button in the window that opens..
      This completes the installation of the module and you can proceed to editing the module settings.
  2. Editing module settings

To edit the module’s settings, go to the site’s administrative panel and select the “Add-ons” -> ”Modules” section. In the list of modules that opens, select “NeoSeo Reply to feedback” and click on the “Edit” button:

After that, the window for editing module settings will appear on the screen:


The “Settings” tab is used to configure the following options:

  • Turn on / off the module. In order to connect the module to the store, you need to select “Enabled” in the “Status” field:
  • The name of the administrator. This option is required to specify the name of the administrator who will respond to customer reviews. The selected default name will be indicated under all administrator responses to reviews:

Important!!! After adding all the changes, click the “Save” button:

In order to add a response to a customer review, you must:

  • Go to the admin panel of the site and select the section “Catalog” -> “Reviews”:
  • Select a customer review to which you must answer and click on the “Edit” button:

As a result, a review edit form will open:


On this form you must fill in the following fields:

  • Reply to review. In this field you must enter the response to the customer review:
  • The name of the administrator. This field must be filled in if you want to leave a response to the response under a name other than the administrator’s name specified in the settings of the “NeoSeo Administrator Response to Response” module. 


Important!!! After adding all the changes, click the “Save” button:

As a result, an administrator response was added for the selected review:

Related products